Customer Service Text Messaging Terms and Conditions
Oxford Acquisitions customer-initiated support messaging program
Effective date: September 7, 2026
Program summary. You text us for help; we respond about that request. This program is for customer service, not recurring marketing. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
Acceptance of These Terms
These Customer Service Text Messaging Terms and Conditions ("SMS Terms") govern text messages between you and Oxford Acquisitions ("Company," "we," "us," or "our") through (267) 225-5208. By initiating a text-message conversation with us or continuing the exchange after receiving our response, you agree to these SMS Terms and our Customer Service Text Messaging Privacy Policy at https://oxfordacquisitions.com.
Program Description
This is a customer-initiated support program. You may text us with a question or request relating to an order, account, product, service, transaction, or other customer-service matter. We may respond with information, questions, status updates, troubleshooting steps, or other messages reasonably related to that request.
This program does not include recurring advertising or promotional texts. We will not treat a support inquiry as consent to receive marketing messages. Any separate marketing program will require its own disclosure and consent.
Consent and Scope
When you send us a text, you consent to receive replies from us concerning that inquiry and the resulting support exchange. Your consent is limited to the subject matter of the conversation and does not authorize unrelated or ongoing messages. Consent to receive support texts is not a condition of purchasing goods or services.
You represent that you are the subscriber or customary user of the mobile number used to contact us and that you are authorized to receive messages at that number. If your number changes or is reassigned, you must stop using the program from that number and notify us where appropriate.
Message Frequency
Message frequency varies according to the nature of your request and the number of messages needed to address it. We do not promise a particular response time, and some matters may require another support channel.
Message and Data Rates
Message and data rates may apply to each message sent or received, according to your wireless plan. Contact your wireless carrier with questions about your plan or charges.
Opting Out
You may opt out at any time by replying STOP. We may send one final confirmation that your opt-out was processed. After that confirmation, we will not send additional messages through this program unless you later provide new consent in accordance with our instructions. Opting out of text messages does not prevent you from contacting us through another available support channel.
Getting Help
Reply HELP for assistance with the messaging program. You may also call (267) 225-5208, email [email protected], or visit https://oxfordacquisitions.com.
Delivery and Carrier Disclaimer
Text-message delivery is subject to wireless-network availability, carrier filtering, device compatibility, and other factors outside our control. Messages may be delayed or not delivered. Wireless carriers are not liable for delayed or undelivered messages. We and our service providers do not guarantee that the program will always be available, uninterrupted, secure, or error-free.
Privacy
Our Customer Service Text Messaging Privacy Policy at https://oxfordacquisitions.com explains how we handle information associated with this program. We do not sell mobile information or share mobile information, SMS opt-in data, or SMS consent with third parties or affiliates for their marketing or promotional purposes. We may use communications vendors and carriers as necessary to operate and secure the service.
Appropriate Use
You may not use the program to send unlawful, threatening, abusive, defamatory, fraudulent, infringing, malicious, or unwanted content; impersonate another person; interfere with the program; attempt to gain unauthorized access; or transmit malware or automated bulk messages. We may suspend or end a conversation when reasonably necessary to protect customers, employees, the program, or our legal rights.
Sensitive and Emergency Information
Do not send payment-card numbers, passwords, government identification numbers, health information, or other highly sensitive information by text. This program is not an emergency service and is not monitored for emergency communications. If you are experiencing an emergency, call 911 or the appropriate local emergency service.
Changes or Termination
We may modify, suspend, or discontinue this program or update these SMS Terms. The current version will be posted at https://oxfordacquisitions.com with its effective date. Changes apply prospectively as required by law. If you do not agree to an update, stop using the program and reply STOP.
Disclaimer and Limitation of Liability
To the fullest extent permitted by law, the program is provided on an "as is" and "as available" basis. We disclaim warranties not expressly stated in these SMS Terms. To the fullest extent permitted by law, Oxford Acquisitions will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to the program. Nothing in these SMS Terms excludes liability that cannot lawfully be excluded.
Governing Law
These SMS Terms are governed by the laws of the State of Pennsylvania, without regard to conflict-of-law principles, except where applicable law requires otherwise. Any dispute-resolution terms in our general Terms of Use at https://oxfordacquisitions.com also apply to the extent they do not conflict with these SMS Terms.
Contact Us
Oxford Acquisitions
5014 16th Ave Ste #194, Brooklyn, NY 11204
Email: [email protected]
Customer support: (267) 225-5208
SMS Terms: https://oxfordacquisitions.com